Privacy Policy

Updated: 14th January 2025

Nature Broking LTD ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you sign up for our email list through our website www.naturebroking.com, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies or practices, please do not use our services (“Services” - Any product, feature or function provided by Nature Broking LTD, including but not limited to sending reports, updates, and marketing content via email). If you still have any questions or concerns, please contact us at hello@naturebroking.com.

Summary of Key Points

What personal information do we process? When you visit, use or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make and the products and features you use.

Do we process any sensitive personal information? Some information may be considered special or sensitive in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

How do we process your information? We process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third party; including website hosting services, and email marketing tools.

How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean that you have certain rights regarding your personal information. Check with your local authority for more details.

1)          Who We Are

Nature Broking LTD is the data controller responsible for your personal data. We are registered in the United Kingdom under company registration number 14712748. Our contact details are as follows:

  • Email: hello@naturebroking.com

  • Postal Address: 124 City Road, London, England, EC1V 2NX

2)           Information We Collect

We collect the personal information that you provide to us. When you sign up for our email list, we collect the following personal data:

  • Email Address: To send you newsletters, reports, and other updates.

  • Name (optional): To personalize communications.

  • Job Title (optional): To collate data on who is interested in our reports.

  • Company Name (optional): To collate data on who is interested in our reports.

  • Usage Data: Information about how you interact with our website and Services

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, or otherwise when you contact us.

Sensitive Information: We do not process sensitive information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

3)           How We Process Your Information

We use your personal data for the following purposes:

  • To send you newsletters, updates, reports, and other marketing materials, in accordance with your preferences.

  • To analyse and improve the content of our communications.

  • To respond to your queries and requests.

We will only use your data in ways that are compatible with the purpose for which it was provided, and with your explicit consent. You have the right to withdraw consent at any time by unsubscribing via the link in any email or by contacting us directly.

4)           Legal Basis for Processing Your Data

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to protect your personal information:

  • Consent: By signing up for our email list, you consent to our use of your data for marketing purposes. You can withdraw your consent at any time.

  • Legitimate Interests: We process your data for marketing and communications where we believe it is in our legitimate interest to do so, provided that this does not override your rights and freedoms.

  • Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

  • Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

In legal terms, we are generally the ‘data controller’ under European data protection laws of the personal information described in this Privacy Policy, since we determine the means and/or purposes of the data processing we perform. This Privacy Policy does not apply to the personal information we process as a ‘data processor’ on behalf of our customers. In those situations, the customer that we provide services to and with whom we have entered into a data processing agreement is the ‘data controller’ responsible for your personal information, and we merely process your information on their behalf in accordance with your instructions.

5)          Sharing Your Information

We will not sell, rent, or trade your personal data. However, we may share your data with trusted third-party service providers who assist us in sending emails, managing our communications, or analysing the effectiveness or our campaigns.

The categories of third parties we may share personal information with are as follows:

-               Cloud computing services

-               Data analytics services

-               Website hosting service providers

We also may need to share your personal information in the following situations:

-               Business Transfers: We may share or transfer your information in connection with, or during negotiations or any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

-               Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.

All third parties with access to your data are required to comply with data protection laws and treat your data with the utmost care.

6)           International Transfers of Data

We do not plan on transferring your data internationally. However, if your data is transferred outside of the UK or EEA, we will take steps to ensure that the transfer is protected by appropriate safeguards, such as Standard Contractual Clauses, to ensure that your personal data remains secure.

7)          The Use of Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us to maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics:

Google Analytics

We may share your information with Google Analytics to track and analyse the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit: https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy and Terms page.

8)          Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). We will retain your personal data for as long as you remain subscribed to our email list. If you choose to unsubscribe, we will delete your data within 14 days, unless, as previously stated we are required by law to retain it for a longer period.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.  

9)          Keeping Your Information Safe

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10)    Age Restrictions

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data, we may have collected from children under age 18, please contact us at hello@naturebroking.com.

11)    Your Privacy Rights

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request access and obtain a copy of your personal information, (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: We are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the details provided.

However, please note this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing ground other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, by emailing hello@naturebroking.com, or by contacting us using the details provided. You will then be removed from the marketing lists. However, we may still communicate with you – for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests or for other non-marketing purposes.

If you have questions or comments about your privacy rights, you may email us at hello@naturebroking.com.

12)    Controls For Do-Not-Track Features

Most web browser and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standards for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signal or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

13)    Updated To This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated ‘Revised’ date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

14)    Contact Us

If you have any question or concerns about our Privacy Policy or how we handle your personal data, please contact us at:

-               Email: hello@naturebroking.com

-               Postal Address: 124 City Road, London, EC1V 2NX

 

15)    Review, Update or Delete the Data We Collect From You

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. These rights may be limited in some circumstances by applicable law. To request review, update or delete your personal information, please email hello@naturebroking.com.

 

16)    Complaints

If you believe your data rights have been violated, you have a right to lodge a complaint with the UK Information Commissioners Office (ICO):

 

ICO Contact Information:

-               Website: https://ico.org.uk

-               Phone: 0303 123 1113

-               Postal Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF